Service Quality and Fiscal Responsibility

Commitments

Training

We will expand training for SSAs to strengthen consistency, expert knowledge, and responsiveness.

Provider Capacity

We will build the capacity of providers to support people with complex support needs.

DSP Recruitment and Retention

We will strengthen the recruitment and retention of the DSP workforce in partnership with providers.

Data-driven Processes

We will develop new data-driven processes to contribute to organizational planning and decision making.